Job Snapshot
About Us
Quest Diagnostics empowers people to take action to boost wellness results. Based on the entire world’s database that is largest of medical lab outcomes, our diagnostic insights expose new avenues to spot and treat condition, inspire healthy actions and enhance medical care administration. Quest yearly serves one out of three adult Americans and half the physicians and hospitals inВ the usa, and our 46,000 workers recognize that, within the right arms along with the context that is right our diagnostic insights can encourage actions that transform life.
Job Description
Rep PS II (Phleb)- San Antonio, Texas – Monday-Friday
Job SummaryВ
The in-patient Services Representative II (PSR II) represents the real face of your business to clients who arrived at Quest Diagnostics, both included in their own health routine and for insights into life-defining wellness choices. The PSR II draws high quality blood samples from clients and makes those specimens for lab assessment while following founded techniques and procedures. The PSR II has direct experience of clients and produces an environment of trust and self- self- confidence while explaining procedures to clients and drawing bloodstream specimens in a skillful, safe and accurate way. The PSR II will show Quest Leadership Behaviors while targeting procedure quality abilities and sensitiveness to privacy and accuracy to information that is patient. Effective candidates could be assigned to a physician’s workplace, an individual solution center, in a property call environment, long haul care or as company requires dictate.
Job Accountabilities (obligations)1. Collect specimens in accordance with established procedures. В This includes, yet not restricted to: medication displays, biometric testing and insurance coverage exams.2. Administer dental solutions in accordance with established training.3. Research test/client information and verify and confirm all written and electronic requests with the use of lab technology systems or directory of solutions.4. Responsible for finishing all data entry requirements accurately including information entry of client registration; entry of test purchase from requisition or pulling purchase from database; handling Standing purchases. В 5. Enter payment information and gather payments when required, including the safeguarding of assets and charge card information. В 6. Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as needed by test order.7. Perform departmental-related clerical duties whenever assigned such as for example information entry, stock, stock supplies, and response phones whenever required.8. Read, comprehend and conform to departmental policies, protocols and procedures: (in other words. Procedure Manuals, protection handbook, Compliance handbook, Automobile Policies and treatments, Employee Handbook, Quality Assurance handbook); and make certain that every workers follow instructions. В 9. Perform verification of client demographic information / initials including patient signature post-venipuncture to validate pipes had been labeled within their existence and therefore the title regarding the label is correct. 10. Assist with compilation and distribution of month-to-month data and data. В 11. Maintain all appropriate phlebotomy logs in a prompt way and centered on regularity, such as for example upkeep logs and heat logs. 12 plete classes and keep up-to-date because of the latest phlebotomy practices. 13. Travel to Territory Manager conference if held off-site or down normal shift. 14. Participate on unique jobs and teams. 15. Stay-up-to date on business communications and help with the circulation of technical information into the work group. 16. Perform aim of Care (POC) evaluation at the internet sites where required as well as the complete training/competency evaluations per Standing running Procedure (SOP). 17. With appropriate training, behave as mentor and resource for brand new workers, assisting with change to the PSC work place additionally the understanding of established procedures. 18. Assist with regular stock counts, report shortages and problems to cluster frontrunner or manager while they occur. 21. Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22. Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23. Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24. Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor as they occur. 19. Assist with the preparation of schedules for the assigned work group or PSC’s. 20 municate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues.
Physical RequirementsВ В 1 http://cougar-life.org. Lift light to mildly hefty items. В the performance that is normal of may need lifting and holding things. В things when you look at the fat array of 1 to 15 pounds are lifted and carried usually; items within the fat array of 16 to 25 pounds are lifted and carried sporadically and items within the fat selection of 26 to 40 pounds are seldom lifted and carried. В Objects surpassing 41 pounds are to not be lifted or carried without support.2. Must be able to stay or are a symbol of long expanses of time; requires extended hours of attention and hand coordination.
Needed Education1. High college diploma or training that is equivalent.2. Medical medical associate or paramedic training favored.3. Phlebotomy official certification preferred. Needed in Ca, Nevada, and Washington.
Work Experience1. Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.2. Minimum two years in an individual provider Center environment preferred. В 3. Customer service in a retail or solution environment preferred.4. Keyboard/data entry experience.